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ELI5: Why would a VPN provider ever need to have their own app? They don’t have their own VPN technology, do they?
OP already answered, but it boils down to user friendliness for beginners.
All VPN providers I used also allow you to download a .opvn file if you just want to start a client with the config file from the CLI, but for non-techies it’s a no-go.



