• Taldan@lemmy.world
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    18 hours ago

    Right? It’s one of my favorite anecdotes to bring out whenever talking about out-of-touch boomers

    It works on a few topics too. Valuing your employees, the cost of turnover, and how “unskilled” labor is mostly a myth. I didn’t really mention it in the original comment, but the reason they had to hire 2 people to replace him was because there was so much to learn

    The gas station had an attached car wash. My friend was able to run and fix any issues in either the store or the car wash. Being able to fix a fountain machine, ice machine, register issues, etc. are relatively easy on their own, but stack them up and it becomes quite a bit of training for a new assistant manager to learn on top of normal management duties like operating the safe, reviewing cameras, doing the books, etc.

    The car wash was at least as much work since it constantly broke down. Have to basically become a mechanic to keep it running. You also have to learn a lot of risk management. Plenty of dumb people ignore the signs saying to turn your car in neutral, or they accidentally put it in reverse and back into the very expensive door that closed behind them

    Hence they had to hire two different people