Getting help with Windows now: support forums owned by Microsoft filled with users telling they have the same issue, and AI agents hallucinating solutions.

I feel this to my core.

My work PC uses Windows, and sometimes I have to Google something that is acting up, which takes me to these sorts of threads. It’s always:

OP: I’m having trouble with this app, it doesn’t recognize my default audio device. I’ve tried X, Y, and Z, which did not work.

Jimothy, Certified Windows Expert: Greetings, OP! My name is Jimothy, a Certified Windows Expert and fellow Windows enthusiast! I am sorry to hear about the issues you’ve been having. But don’t worry, I am here to assist. 3 paragraphs later You should try going to the user settings and make sure that “Use default audio device” is checked on. Did this fix your issue?

OP: I don’t see any setting labeled “Use default audio device.”

15 posts follow from other users who are experiencing the same issue, also confirming there is no such setting.

Jimothy, Certified Windows Expert: Greetings again, OP! I am sorry to hear that did not answer your question. According to the app specifications, use of the default audio device is not a supported feature at this time. If you would like to make a suggestion to include this feature in a future release, you may submit a request through the Microsoft Feedback Portal. I will now close this topic to further replies. Thank you!

Might be more a question for OP. 20 years ago was 2005, so I suppose they’re the ones making that claim.