Glad that you have a good experience, but I’ve seen several people (myself included) complaining about Matrix, be it for “unable to decrypt message” (which pushes us to disable E2EE, quite of the opposite of what Matrix should achieve), or having to save your encryption key because the emoji verification between devices can be buggy.

I’m talking in a case where people all belong to different servers, it must be different if you self host the servers for your family